Deliver pension tracing services at scale through our fully automated process, including smart employer-provider matching, intelligent communication centralisation and automated policy processing.
We offer a dedicated portal for each of your customers and an end-to-end managed service at the backend, allowing you to get to market fast. Already have a customer journey? Take advantage of our easy-to-use APIs.
Our technology and processes are fully GDPR-compliant, ensuring privacy for all our customers. We provide bank-grade security for all data in flight and at rest with AES 256 bit encryption.
Raindrop's service is tailored to your requirements. In addition to pension finding we offer Letter of Authority automations.
We have an extensive proprietary database that matches employers to schemes and continues to grow as new employers are added. We have an industry-leading process for scheme mapping through automated actions and proprietary data sets.
Our smart letters of authority are tailored to providers' requirements, including encryption. They are automatically dispatched via email, post or online form according tothe providers' requirements.
Centralisation of all communications, with regards to one case, across the customer, their employer and the underlying scheme. Creates a full case overview for rapid request resolution.
Automatically pulls key information from pension policy documentation such as pension reference and value, as well as more complex fields such as contribution history and safeguarded benefits.
All our systems, processes and technology have been developed with a focus on privacy and data protection.
We ensure our systems undergo regular testing, frequent database backups and data privacy assessments.
Our whole team undergo continual training, including regular GDPR sessions and wider financial compliance learning.
We keep our data local and regularly review our processes to ensure we’re protecting all of our customers.
Pension finding is a complicated and time-consuming process.
Due to auto-enrolment regulations, most people in the UK acquire multiple separate pension pots over their lifetime. Finding multiple pensions for multiple customers can be a complex task for pension providers. Building a pension tracing engine from scratch requires significant technological investment, especially due to the significant number of schemes in the UK, each with its own nuances.
Raindrop is here to change that. We help our partners deliver pension tracing services at scale through our automated pension finding solution.
There are various obstacles for pension providers and pension tracing service providers when it comes to pension finding. Finding a pension is a complex and expensive process, that requires either outsourcing this service to a third party like Raindrop or building pension software in-house.
Auto-enrolment is also accentuating the issue of lost pension pots and is leading to ever-increasing demand for finding lost pensions.
Furthermore, there are various data mismatch issues which make it difficult to trace pensions as most people move addresses during their working life.
Demand can also create opportunity. This demand for pension finding can be an opportunity for financial services to accumulate assets and customers, and to engage existing customers with their pensions.
Raindrop's pension software helps the financial services industry effectively manage demand in finding lost pensions by offering a cost-effective solution.
Raindrop’s pension finding technology is an integrated solution for your brand and services. It's a white-label solution that pension providers and fintechs can use to help their clients take control of their pensions.
Key features of our scalable solution:
We partner with pension providers, investment platforms, fintechs and financial advisers, giving them access to the right tools and resources to expand their pension tracing services.
Our software helps you provide a better customer experience and better engagement with their pensions.
We like to give our partners flexible options.
