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Finding and combining your pensions with Raindrop

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What is FSCS?

FSCS protects customers when authorised financial services firms fail. You could be entitled to compensation of up to £85,000. FSCS protection does not cover a change in the value of your investments, however it covers you if the operations of our partners is affected.
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Find and combine old pensions into one new, online pension plan, with your investments managed by either BlackRock® or Legal & General.

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You can view your new pension any time, any day, anywhere through our digital dashboard.

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Your dedicated pension assistant will do all the hard work of hunting down your pensions, so you don’t have to.

5 quick and simple steps to help us find and combine your pensions

Head over to our Pension Finder and tell us

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A little bit about you

Full name

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Date of birth

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National insurance number

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Current residential address

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Providing this information allows the pension provider to verify your identity.

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A few details about your old pension
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For workplace pensions, we just need the employer name and approximate employment years you worked there

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For personal plans, we just need the pension provider name

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Retirement details

At what age you’d like to retire

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Your nationality

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Your marital status

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You are ready to go!

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Agree that you’re happy for Raindrop to find and combine your pensions

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Your dedicated pension assistant will reach out with regular updates

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Track your pension search progress on your dashboard

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We will bring your pensions together for you

Manage your new combined pension plan online 24x7

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Access our excellent customer service anytime you need

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Top up with ease to help grow your pot

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With investments, your capital is at risk.

What happens next?

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Now all you need to do is wait...

Armed with all your details, we’ll go and find, then combine your pensions into your newly created Raindrop pension account. This process can take between 4-8 weeks.

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...Until we bring you updates

One of the Raindrop team will be personally responsible for staying in touch with you, bringing you regular updates of your pension searches and will answer any questions you have.

Here’s a few things we might let you know about once we start hunting for your pensions:

That we have found your pension(s) and how to view them in the Raindrop dashboard. Here, you’ll be able to see your pension values and other important information.

If disclosed by the transfer provider, what the transfer fees from your old provider may be. Transfer fees are pretty rare, though.

That we require further information, such as previous address history - to match your records with your previous pension providers.

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Now all you need to do is wait...

Whenever we email you updates, we’ll also update your digital dashboard. You’ll always have full access to your pension tracing status with Raindrop. Simply log on and go to the top right menu and click “Pension Finder”.

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Everything you need to know about Raindrop’s Pension finding and combining service

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What happens when we find your pensions?
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When we’ve found your pensions, and if they are eligible to be transferred, we’ll create a brand new Raindrop pension account for you. We’ll then combine all these pensions by transferring them into this one, new pot. This one pot will stay with you for life wherever you go.

Please note that we can’t combine some types of pensions. These include those which are being contributed to by your employer, or pensions which have defined benefits.


What happens if I switch jobs regularly?
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That is the beauty of having one single online plan separated from your workplace pension. Every time you move jobs you can simply inform us and we can help you combine that pension into your Raindrop pot so you can manage your plan effectively and take full advantage of the effect of compounding on your consolidated pot.


Which types of pension don't we search for?
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  • Pensions being actively contributed to by your employer, as you may lose out on employer contributions.
  • Public sector and other pensions with defined benefits or safeguarded benefits, such as Guaranteed Annuity Rates. This is because these cannot be brought together in a Raindrop pension (like most other online pension providers).
  • Pensions from before the year 2000. This is because the legal requirement for companies to provide a workplace pension did not exist until 2012